Xbox is connected to the internet but can't connect to xbox live

Ok here is the deal.  My roommate and I have two xbox's for our room. His and mine obviously. We have a wireless router that works perfectly fine.  I connect to xbox live perfectly no problems at all, but with my roommate he can connect to the internet through the xbox but not to xbox live. He has the right password and everything for the network, no problems there. I was just wondering if other people had the same problems with xbox live.

 

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Last updated July 4, 2018 Views 229 Applies to:

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Same thing happening here. Internet obviously working. We have gone through all the troubleshooting steps and it still won't connect to xBox live. The Connection test fails at the Xbox live stage. And we cannot re-download the profile since we cannot connect.

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Yea. I hear you on this. i'm having the same issue! *sigh*

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idk, my roommate got it working somehow by going to some support link for live on his phone and it suddenly worked

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Any updates to this? Its 7:25pm here and I cant get on.

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I have the same problem regularly.  I reset everything.  I start completely over.  It still won't connect, then MAGICALLY, sometimes an hour later, everything is as if there was never a problem, I'm connected to the internet, XBOX Live, and playing as usual.  I have set a personal IP which is private to set my XBOX connection to OPEN and sometimes I just have troubles.  No answer to why or how, but at least once a week, sometimes more, I cannot connect to XBOX Live even though I am connected to internet and everything works.

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I have the same problem today ): i was just on then i unpatched my system and after that it comes up saying i can't connect i can't download the update or anything can someone please help me i have bought and used my card and i wasted 60 dollars ):

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yes same problem,really annoying

it's weird,i can connect now.......

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Same prob here, northern Illinois

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Can get on now

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same here, even my avtar isnt working right. it shows up as a gray guy and my reach person is now at recruit >.< im a field marshall and if i have to rank up all over again im going to be p!ssed

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