Does anyone know if there is a way to cancel an investigation in progress and restore an account?
My account was hacked on Sunday and the kind people who hacked it just bought a lot of FIFA DLC and used up my xbox points. Fine, it sucks, but now I've regained control of the account and changed the passwords.
I'd sooner lose $20 worth of points than a month or more of service, so I'm hoping someone out there knows if this is possible.
On a side note, the folks I've spoken to at xbox support have been nothing but helpful and nice, so don't take this as complaining about them at all.