Hello, my Xbox 360 is playing up, when i go to sign in i get a message saying my credit card is wrong, but when i enter the right one i have parental controls on, when i go to change them it says they're not on, what do i do? need help please, also when i try send a friend request i get a message saying "cannot send message" 

please help,



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Last updated July 4, 2018 Views 0 Applies to:

Are you on a child account by chance? Your best bet might be to call phone support at 800-4MY-XBOX to resolve that billing issue.

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