Xbox has stopped connecting to Live

 Hi guys,

Last night my Xbox (Elite) suddenly lost connection to Live and is still the same this morning.

Now I have tried resetting the Xbox, router and modem but nothing. I have also followed the tips Xbox.com on resetting the connection etc etc but it still does not connect. 


Now the weird thing is my dads Xbox is fine and connects to Live. I've tried playing with my HD in his Xbox and that works, and I've tried my Xbox with no HD and it still does not connect, so it looks like its a problem with my actual console.


I've tried switching the ethernet wires around but no joy there either.

The error report I get is:

W:0000 - 000B
X:4000 - 1001
Y:0000 - 0000
Z:0000 - 0000
ID:0001 - 0002

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

It is possible that your Network Port in the back of your Xbox  has gone bad.  If so you need to send it in for repair.

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