xbox has not sent me an e-mail

My son's xbox console has been banned, I would like to know why this happened, exactly what term of use he allegedly violated, and why I was never sent an e-mail of notification to my account, please. Thank you.

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Read some of the other posts, lots of people affected by this =/, me included

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

[quote user="KoldKillaX"]

I have heard that sometimes, if someone deems your profile as "annoying", it can result in a banning. Is there any truth to that?  My 6 year old tries to play some games and I'm sure some may think he's annoying-lol!

[/quote]

Not true. They investigate fully before giving out any suspensions. If you didn't violate any rules, you would be fine.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I have heard that sometimes, if someone deems your profile as "annoying", it can result in a banning. Is there any truth to that?  My 6 year old tries to play some games and I'm sure some may think he's annoying-lol!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

+ Microsoft and their poor system consider console bans 100% permanent, you are not told what rule you violated "to protect Xbox Live Services and its members", and there is no appeal....yeah, go figure. If you read some of the other posts, you can find things you can do to help and attempt to help fix this sitiuation

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.