I have had both xbox consoles since day one and was looking forward to my xbox one until today. I don't mind that there are no free games with the xbox one in the US (But in the UK you get a free game) but after not recieving an email from xbox today for the full game of killer instinct I've had it. Games with Gold has been a joke, I have owned everything that has come out. Xbox in my eyes is choosing to ignore their dedicated fanbase and is trying to appeal to the newer and casual gamers. And after dealing witht the support today I have to say I am not sure if I want to stay with microsoft for the next gen.