Xbox Gold subscription

We used a gift card for a one year membership and we are 8 months into it and it says our subscription has expired. I have tried to look at purchase history and cannot find anything to verify the subscription. Help.

 

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Last updated July 5, 2018 Views 0 Applies to:

Hello,

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You can check how long the membership was and when you redeemed your card by visiting https://billing.microsoft.com

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You can either look here commerce.microsoft.com/.../Subscription or turn on your xbox and look under account and subscriptions.  This will show what your current subscription is (12 month hopefully) and the expiration date of your current subscription.

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