Xbox Gold not recognised

Hi, several hours ago i inputted a pre-paid 3 month game card into my Xbox One console. The code was accepted but unfortunately since then i have been unable to access anything Gold-based.

I went onto xbox.com and checked my subscription and it confirms i do have Xbox Live Gold for 3 months. I also went into the subscription on my Xbox One console and it confirms there also.

I have signed out of my profile on xbox.com - Made no difference, and also deleted my profile off my console which had zero effect also.

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Try logging out of your profile and logging back in.  Let us know.  Good Luck!

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