Redeemed 12+1 month Gold code on 08/01/2013 (I know this because it was the Black Ops II version which gives you the avatar hat which is dated on my purchase history). My son uses the Xbox mostly for minecraft so I've not used it in months. But I've just purchased Black Ops II and it informed me that I could not go on multiplayer as my profiel did not have a gold account. So I've just logged on to xbox.com and it says that my xbox gold has expires 27/03/13!!! Not only is it 11 months too early, but it states that it's still active, yet it is not!!! Someone please help!?