Xbox Gamertag issues

So I bought my first xbox 360 today and while doing the setup of the xbox live I enter in the email address that i use for most Microsoft things (Zune, .Net, etc) and i keep getting an error saying the address already has a gamertag associated with it. This is baffling as like i said I've never owned or played an xbox before. Can someone explain this to me?

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

If it is connected to a zune account you will have to create a new WLID to make a gamertag. It makes you create a zune username which acts like a gamertag. I think you can try recovering with the email and password associated with the zune account. I'm not really sure  if you can do that.

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