Xbox game error

My Xbox signs me out when I get on a game like bo2 if I go to multiplayer it signs me out if I go to zombies it signs me out plz help!

 

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Last updated July 4, 2018 Views 3 Applies to:
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The so much it worked

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Answer

If you have no problems signing into Xbox Live and 100% without a doubt know your e-mail and password associated with your Microsoft account, try safely deleting your profile, clearing your system cache 3 times, restarting your console, and then re-downloading your profile. Just follow these detailed steps:

 

Sign out of your Profile:

1) Press the Xbox Guide button in the middle of your Xbox controller and Press the Blue X to Sign Out

 

Delete Profile:

1) Press the Xbox Guide button in the middle of your Xbox controller

2) Scroll right and go to the Settings tab, and then select System Settings
3) Select Storage
4) Select the device with your profile
5) Select Profiles
6) Select your  Gamer Tag
7) Select Delete
8) Select Delete Profile Only
 
Clear System Cache:
1) Scroll right and go to the Settings tab, and then select System Settings
2) Select Hard Drive
3) Highlight Hard Drive, and press Y (Device Options)
4) Select Clear System Cache and select Yes

5) Repeat steps 2 thru 4 two more times so that your Cache is cleared 3 times

*NOTE* The cache stores such items as game updates, system update installation packages, and gamer pictures of your friends. Clearing the Xbox 360 cache does not remove your Gamertag, content that you have downloaded, game files, or console software updates.

 

Turn off your console and start it back up.

Download Profile: 
1) Press the Xbox Guide button in the middle of your Xbox 360 controller
2) On the Home tab, select Download Profile

Now try loading the game, going to the dashboard, etc.. Let us know if this resolves your problem.

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