XBOX FREEZING WHEN WIRELESS MIC CONNECTS

My xbox freezes when my official xbox wireless mic connects, even when the xbox boots up on the xbox boot logo the xbox freezes twice on one spot then the mic connects, only does it when my mic connects, ive tried re-syncing the mic, still doesn't work :( please help its doing my head in!

 

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Last updated July 4, 2018 Views 3 Applies to:

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Hello

This post describes something similar to your problem.

forums.xbox.com/.../284007.aspx

There are 2 pages and some double posts, seems to be an update that may have caused your problem.

I would check your cables are connected correctly, try your mic on another Xbox (if you can) and also swapping the cables your xbox uses (again if you have a friends/neighbours Xbox to try).

I would definitely contact techincal support if your in warranty to see what they suggest.

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Do you have other controllers connecting to the xbox at the same time?  If so, which ones?

Xbox Ambassador.

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yes i have my official wireless controller, it only started doing this since the update :(

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Hey there Plum! I understand you are noticing freezing when using your wireless headset. Does this happen if you try using your mic on another console, or if you try using a different mic on your console? Does the mic connect enough before the freeze to register which player slot it's attached to? Let us know, thanks!

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yes it still freezes on another xbox and it doesn't do it with a wired headset, and it connects to the player slot after it freezes

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I have this same problem when my mic cuts out makes it almost impossible to play

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There are MANY reports of this now and I have forwarded the issue to MS. In usual MS fashion there has been no feedback other than to try obvious/stupid things like moving metal objects away and not using your mic etc.

I think I speak on behalf of many people now that this is EXTREMELY frustrating after it has happened more times now than I can remember and is totally ruining my live experience.

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Thanks Plum! Did you get a chance to try another mic with your console? Is the other Xbox console you tried at your same house and on the same network? Could you try an Xbox console at a different location, just to rule out the network? Let me know, thanks!

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If I play the Xbox using the LAN, it works fine with both the wireless headset and controller so it looks like there's interference with the wifi. I have changed channels and frequencies but it still happens. Hopefully that helps tech release a patch quickly or revert to the last update.

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Thanks for the update Nut! Also, I believe there is a current investigation into this issue, but I don't have any further information to provide at this time. I'll be sure to keep in touch when I learn more. Thanks!

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