xbox freezes when i go to dashboard

i have the black kinect wi fi xbox 360 and recently it will freeze when i go to dashboard and just recently itll freeze and i get a system error message with a solid red light and it will be a system error message e71. i thought that was suppose to have been fixed?

 

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Last updated July 4, 2018 Views 2 Applies to:

You may have already checked this, but if not could be good too look over:

support.xbox.com/.../error-code-e71

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