Xbox freezes at load up of dashboard

I have an xbox slim. I just installed ghosts to a usb. The game freezes at the dashboard. I have tried starting without a game in the disc tray, I have unplugged everything connected to the xbox and then started again. Sometimes I get the error code 8c020008 which is linked to xbox live when I google it. Sometimes it says my system files need to be updated or are corrupt. I reinstall the system files and the machine doesn't work. 

It seems I have tried most methods on the internet. Just trying to get some feedback if anyone else is having this problem. Any help would be appreciated.

 

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Last updated July 4, 2018 Views 15 Applies to:

Hi Eon,

Sorry to hear about the freezing troubles. Let's see what we can do.

I would suggest starting with our Xbox 360 Screen Freeze support article. There are some great steps in their that may just get this working for us. 

Let us know how that goes, or if you have anymore questions.  

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Nope didn't help. To gamestop it goes.

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G'day Eon,

Just to clarify, when does that error code pop up? And is the game downloaded from the Marketplace or is it installed from a disc? And have you tried storing the install files on a different device, like straight to the console's Hard Drive? Was there any difference when you played with the HDD removed? Hit us with some more details and we'll be happy to help here.

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Tried removing everything

the game is installed on a flash drive

I unplug flash and hard drive and anything connected. Then reconnect hd cord and power supply and thats it. The console still freezes

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I'm having same problem Xbox 360 is just freezing when I start it up an none of my apps seem to be there?

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Hi Eons,

At this point, it sounds like your console could use some lovin'. I would suggest sending it in for repair. Here's how: Xbox 360 Repair 

@Micky -  To avoid commandeering this thread, please go ahead and create a new one. We will be there to assist!

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