Xbox error 80169D94

I called support and we tried to go through this error and after an hour she told me i was banned? And i never got a message for being banned or was emailed. I've been playing xbox just fine but whenever i try to redeem a code it gives me the error. It does the same thing for my brothers account as well. please help!


Question Info

Last updated July 4, 2018 Views 0 Applies to:

She may have been referring to a billing violation. You can check to see if there is a past due balance on your account.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.