xbox error 0x8027025a: xbox one takes too long to load

Basically I have this problem. i'll turn on the xbox one. it'll load (the one with the xbox sysmbol, green screen, and loading dots) for a solid 5-6 minutes. it'll go black afterwards with a message saying system took too long to load, error 0x8027025a. I've tried holding the xbox power for ten seconds. didnt work. I've also tried the offline sytems diagnostics method and it still didn't work. there is no disc in the console and al i wan to do is play my games again. Please help!


Question Info

Last updated July 4, 2018 Views 178 Applies to:


The error code states the following


Error 8027025A occurs when you try to sign in or start an Xbox One app

You see the following error code when you try to sign in or start an Xbox One app:


This may mean one of the following:

  • There's a temporary problem with the Xbox Live service.
  • The application did not load in the time expected.
  • There's a sign-in issue with your profile.

Solution 1: Check the Xbox Live service status

If you see any alerts here, wait until the service is up and running and try again:

Xbox Live Core Services: up and running
4/1/2016, 8:30:46 PM

Solution 2: Start the app again

To do this, first stop the app:

  1. Go to Home by pressing the Xbox button .
  2. With the focus on the app tile, select the Menu button .
  3. Select Quit.

Wait at least 10 seconds, and then start the app again.

Solution 3: Restart your console

Reset the cache on your Xbox One console by following these steps. If your console is frozen, perform a hard reset by following the instructions in the note.

  1. Scroll left on the Home screen to open the guide.
  2. Select Settings.
  3. Select Restart console.
  4. Select Yes to confirm.

Note If you're unable to access the guide or if the console appears to be frozen, press and hold the Xbox button on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.



However since you mentioned doing all this already and also performing the offline system diagnostics I suggest scheduling a repair

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