Xbox disconnects doing everything

Been threw all the suggestions on the website. Ive done wired, wireless, went to my neighbors. I've triple checked my setting and called my cable provider 3 times to make sure my equipment works.  

Turn on my xbox, load game, play random amounts of time and then i get disconnected if I return to dashboard im still connected. Talked to an adviser about this and he said i needed to send in my xbox for service..... Ive had live for going on my 3rd year its a slim 250g xbox. 30mbs dl 2mb up. Plenty of room for it to breathe, if i play offline i have 0 issues and can play for hours.

 

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Last updated July 4, 2018 Views 4 Applies to:

Hmm, is it possible that your ISP has throttle? It might be the cause... Can you still connect on your computer?

-=[Lee360TheCoder]=-

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Yes my computer laptop and cells phones never loose connection, I've turned everything off but the xbox and modem and tried it that way also.

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It's not your xbox it's microsoft. I am having the same problem buddy. When I sign out I am fine. When I am signed in I am somehow disconnected. Everything worked fine until microsoft had an accounts problem... now the have that "fixed" but mine is still kicking me off and now I am at the point where I can connect whatsoever with xbox live. Network and everything else is fine but just can't connect to Live.

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My error code continually reads that I cannot download my profile.

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Hey Llyin! Can I have you please run through our start here sticky and post back the details requested in bold? That will give us a better idea of your network set up to help you out. :)
 

@LeTHaL PROT3G3x if you could create your own thread in this forum with that same information from the start here sticky we'd be happy to help you find a solution to your issue!

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