Xbox Disconnecting every 10-20 minutes

Hello, just the other week I got a new modem with built in wireless and I haven't been able to connect to xbox live for more than 10-20 minutes at a time, whenever I get disconnected and do a connection test it tells me everything is fine, and lets me log back on for another 10-20 minutes. My xbox is plugged directly into the modem I would appreciate assistance in this matter as I know barely anything about modems,

What Country/State/Province do you live in?

USA FL.


Modem brand & model number:

Ubee, DOCSIS 3.0 Compliant 

Router brand & model number: 

Not using a router.


If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?

Not using wireless for my xbox, my cable is connected directly to the modem


Things you have tried: 

Resetting the modem and xbox countless times changing the control channel.


Is UPnP Enabled? Yes/no/Unknown

Yes.


Do you have a NAT error? If so, what is your NAT?

No NAT Errors so far.


Any Error Codes you encounter: 

status code 8b010008 several times.


Who is your ISP(Internet Service Provider)? 

Roadrunner


After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
W: 0000 - 000B
X: 0000 - F001
Y: 20A8 - 4860
Z: 8007 - 2741
ID: FFFF - FFFF
L: 8015 - 1909
Q: 8015 - 100C
T: Wired
D: 65.32.5.111/65.32.5.112
S:
C:

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Thanks worked great.

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Have you tried port forwarding? It helped me fix a very similar issue, it might be worth a try :) Here is the info I used, hope it helps!

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Check what now? I'm afraid I don't see anything.

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chek this and solve you problem

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ok, i tell you to check your connection of internet, call to support center of your company of internet and tell your problem, a months ago i have the same problem when i playing call of duty MW2 or black ops the internet are disconected and conected again i check the connection on xbox and are fine but i call the company to check my problem and they says that my internet connection are no fine, one week ago my internet are stable and i play MW2 and black ops and everything is fine, try it

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