Xbox Day One Controller "X" button does not work

All right, so it seems out of the blue that my day one edition "X" button is not working. Whenever I press down it springs back up like it would normally, but does not work for some reason. This happened a while ago while I was playing Ryse, so although very annoyed, I grabbed my other controller and kept playing. I looked at the support for what to do when this happens and was not happy to find that there was not a way to repair the controller. I do not want a replacement unless it says Day One 2013. Is there anyway for me to receive a Day One 2013 controller?

 

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Last updated July 4, 2018 Views 6 Applies to:

Other than contacting support I do not believe there is.  Everything either goes through them or the service center.

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