xbox dashboard unresponsive

unable to select anything, I can see that the A button works, xbox is just unresponsive. I've tried hard resetting several times, with no luck. and since im unable to select any options factory reset is also out. any other suggestions? cuz im out of ideas....

 

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Last updated July 4, 2018 Views 4 Applies to:

finally got factory reset to work after mashing the A button, hopefully this fixes the issue...

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