Xbox dashboard freezing

Whilst signing in to xbox live my console freezes and is unable to return to the dashboard. This also happens when i try to return to the dashboard from within a game. At the moment the only way i can connect to live is when i already have the game loaded. I have try clearing the memory cache but this has had no effect at all. Any solution to this problem would be much appreciated.


Question Info

Last updated July 4, 2018 Views 2 Applies to:

Hey Haines.

Here is a sticky about consoles freezing and troubleshooting the issue.
One of them is clear the cache which you have tried but there are other steps to try I believe.

Hopefully something will help.

Also do you have the necessary ports open and an open NAT?, and have you run a connection test via network settings on the dash?..

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