Xbox credit card/debt card

I have an issue regarding my debt card payment. I have bought a one year membership, but after I bought it I want it to remove my card so that it doesn't charge me annually. I just wanted only one year that's all but now an error keeps occurring to remove it and I don't want my card to be charged annually 59.99. Please Help, Error Code 80153003

PS. I've tried clear cache and still nothing

 

Question Info


Last updated July 5, 2018 Views 8 Applies to:

Hey VIRUSinMOTION, glad you've followed the steps in the link:

support.xbox.com/.../error-code-lookup

bad that nothings been resolved.

 So, have you tried at the top of this page, selecting My Account, Payment & Billing, to the far right - Remove Payment Option.

Hope this help you out.

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I've tried that, that's when the error message appears when I try removing my name and payment.

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You cannot remove a payment option while it is being used for a current Xbox Live Gold subscription. You can, however, under My Account/Billing check whether auto-renewal is on - and if so you can turn it off right there. Like that you will not be charged annually.

To confirm it worked for https://commerce.microsoft.com and look at your current subscription details.

Let us know how you get on.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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Not sure but my issue seems related I don't like having bank cards on my accounts because of auto billing being opt in by default and it is hard to remove a card once they have it. so recently I tried to take advantage of some free downloads on the x box one and was told I couldn't make a FREE purchase without  a card in billing information. so if I can buy MS points at a Walmart or best buy also cards to renew gold why should MS need a billing card for me to spend money they are already holding I.E. points put on my account via MS points card code redemption.

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DeathDealerDon, please take note of the date of threads before you post.  This thread is from 2013.  Feel free to start a thread of your own so that you may receive the help specific to your own issue.  Thanks!

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