Xbox crashes everytime I play video

Day one edition never had any problems until recently. It is impossible to watch a YouTube video. The picture will freeze, the audio will continue for a second until it makes a loud stuttering noise and then the Xbox shuts off. I thought it was an app problem so I deleted YouTube and install again. Problem still exists. Then it happened when I was watching a game trailer through the xbox store. Bluray playback seems fine. Anyone else have this problem? Should I get a replacement from MS? How long will it take? Thanks guys

Question Info

Last updated July 4, 2018 Views 3 Applies to: