Xbox Controller Repairs?

Hello, I'm not sure how the you Xbox guys handle controller repairs, so can someone tell me about their policy, if they have one?  Do I just send it in, and do I have to pay for it?

A little background, I lent my Xbox to my mother so she could watch movies on it.  Fast forward two or three months, and now the left analog stick doesn't click properly.  It seems to take a press as more of a suggestion rather than an actual button press.  The battery doesn't seem to charge up well, either, as in it dies maybe two or three hours after being fully charged.

Can anyone help me out here?


Question Info

Last updated July 4, 2018 Views 9 Applies to:

Hey mate, controllers (and all accessories) have a 90-day warranty, unless they were purchased in a bundle with the console, in which case they have the same one-year warranty as the console. To set one up, you'll want to call phone support at 800-4MY-XBOX.

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