[quote user="LEXIEandMATT"] i've contacted microsoft with no response.[/quote]No response at all, or not a satisfactory response?
If the controller is one that came with the console, it will covered under the console warranty for a year. If you have bought the controller separately, it will come with a 90 day warranty. Ring them back.
I had the same problem..controller would poop out for no reason or couldn't hold the charge.FINALLY found a wired controller.This has been a problem since the 360 was first released,and i should know as i pre ordered the first version of the console and
have been dealing with controllers crapping out ever since.
When i bought the first system i was returrning controllers every 2 weeks because they couldn't hold a charge beyond 10 minutes.My brother in Law gave me his recharger cord and that worked for a couple years,but i think keeping it plugged in all the time
caused some funky stuff as it started not to be recognized recently and if i put in the battery pack the power cord would go red.
Found a Mad Catz wired controller,at one store,and so far so good...for now.