xbox connected to comp and not recognized! PLEASE HELP

guys i need help i plugged in my blue cable into the xbox put it in my router and it keeps coming up with the message please connect ethernet cable!

PLEASE HELP!

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hi swanny! How exactly are you connecting the two? This message would come up if the router is not turned on, the cable is bad, or if your console's ethernet port is not functioning. Since the first two are easiest to fix, let's start with those. :) For a step-by-step guide on how to connect a wired connection, please refer to our guide here: support.xbox.com/.../wired

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