Today I have been charged £25 by the bank the bank because xbox live has charged for gold membership of two old accounts me and my brother used to have but have been inactive for a year or so, before hand xbox sent emails telling me that i didn't have live for those accounts because the card is expired, but still the bank has charged me, why?
May 10, 2024
Xbox Forum Top Contributors:
SwordofWhedon - Smwutches - StuartATrueRed - [EX] - KindGryphon ✅
April 9, 2024
Contribute to the Xbox forum!
Click here to learn more 💡
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
January 12, 2024
Hey gamers! Are you experiencing a problem with a specific game?
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
Xbox charges me for expired card
Report abuse
Thank you.
Reported content has been submitted
Hey Dark Blaze,
I'm really sorry to hear you're having issues with your billing.
I would recommend getting in touch with your local
Phone Support and speak with a billing agent. They'll be best equipped to work with you on getting things sorted out.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
I believe the e-mail they sent would have said that you were in danger of losing your subscriptions because the cards were expired. However Microsoft will still send your card details to your bank even if it's expired, and if the bank accepts the information then the charge will go through.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Question Info
Last updated August 18, 2021 Views 26 Applies to: