XBOX can't get IP?

So I tested my connection when i randomly got disconnected from xbox live.

 

It failed to connect to my modem.

 

I hit more info.

 

It said that it can not receive an IP from my modem?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Do you use a Broadband modem only, or do you use a router?

If it is a modem, turn off the modem (unplug the power cord if necessary), and also turn off the Xbox.

Wait about 30 seconds.

Turn on the modem and wait until it finished synchronizing if necessary. Turn on the Xbox and try again.

If you continue to have trouble, please post again with the exact make and model of your router or modem.

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Ive got this problem to, i tried going on an online game and it disconnected me for some reason i turned the modem off then on still didnt work i went on xbo.com/support that still didnt work my live dont run out untill next year other xbox's in my house work apart from mine but i was playing on it before it did all this :/

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Hey mate, please try the steps listed in this guide for that issue.

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