xbox amby help on tenure

My Original Tenure was a 4 since I had gold renewed all those years since 2009 and now recently of this month it fell down to a 2 I need help please one of the official support agents.

 

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Last updated July 5, 2018 Views 0 Applies to:

Hey there!

Try PM'ing one of the  Mister or Miss if you do not get a response on here!

It may just be a minor glitch, try re-downloading your profile.Or clearing your system cache.

Hope this helps!

DarkLink.

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They recently changed how it was calculated, I myself went from 5 to 3.

Tenure is based on the total years of Xbox LIVE Gold time completed. The clock stops when you go Silver/Free and Xbox LIVE Silver time does not add (or subtract) tenure. Tenure increases only when the year of Xbox LIVE Gold time ends. For your first year of Xbox LIVE Gold you see '0'; it ticks over to '1'  year of tenure when that year completes. If you've had Xbox LIVE Gold for 3 years and 6 months, you'll see a tenure of '3' next to your Gamertag.

http://commerce.microsoft.com lets you review, year by year, when you've been Gold and when you've been Free (Silver).

For example:

Jan 1 2010 - Dec 31 2010 = 0 years

Jan 1 2010 - Jan 1 2011 = 1 year

Not sure what happened to the AdyCarter account, so I'm now a Mr!

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thanks it is 2 years and will be 3 years soon

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