xbox account

hi  i forgot to pay my xbox account cause i was out of town and now my xbox stuff reverted to silver with out me doing it

and now that i payed every thing do i have to pay for another xbox gold membership

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

You need to call xbox phone support since you have had an account go back to silver.  You need to pay off the old balance through them.  You can also check billing.microsoft.com sometimes you can take care of the stuff yourself there.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

If your account was just on a prepaid card and it ran out, just buy some more LIVE time. If you were paying with a credit card and the account has a past-due balance, do what Roach suggested and call up phone support to settle the debt.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.