Xbox account age

Hello Xbox,

I'm 16 and still can't play skate 3, ssx, online. I have already contacted EA and xbox support about my issue. They said it was probably my account age.

Can I see my account age? Or can a moderator from xbox check it for me?

 

Kind regards,

Sarah

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

You can check your age here

https://account.live.com/

The age on an account can not be changed.

EA allows for the parent to call on an account 13yrs of age and older to allow them access to multiplayer games

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Hi Sarah! Unfortunately we are not able to confirm personal information like age or other potentially identifying information via the forums. We would recommend you contact chat support for more personalized assistance: support.xbox.com/contact-us

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