My son has been playing Xboxlive (free) with our email account . I Decided to buy the family gold, created a character (with our email account) that works.
But when I try to get on Xbox live with our Email it tells me "this account is already being used do you want to create a microsoft account?"
I purchased Xbox live online not on the console. I can get on the computer(login to our account) and see I have a gold membership and my son is a friend????
How can I get access to the account and privacy on the console.
Thanks I'm at a loss here.