Xbox acc hacked

I got an email today saying that I bought large sums of Xbox Live points.  I changed my password and everything as soon as it happened.  Went to try and remove my CC and it says An outstanding balance exists on this payment instrument. Please try again later.....

 

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Last updated July 5, 2018 Views 0 Applies to:

Call Xbox Support (1-800-469-9269)

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i had the same thing happen. i had to get my account suspended while they investigate it. 10000 points were bought before i had to cancel my paypal agreement with microsoft. i couldnt remove my payment info on xbox's side and still cant and so i had to go to paypal and void things out. I think as I cut off things on my paypal side that someone was still purchasing because when I log in it tells me I owe them money now which I dont because I never purchased any and xbox wouldnt let me remove my payment info.

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