Xbox 360S E68 issue with two different hard drives.

Have a 3 week old Xbox 360 Slim 4GB Kinect bundle.

Realised that 4G is just not big enough. D'oh, but I prefer matt black to shiny black.

I bought a genuine 320G hard drive for it. Put it in, and I get an E68 on screen.

I think it must be a faulty hard drive, so I send it back and get another one.

New genuine 320G hard drive arrives, put it in and the same E68 is up on screen!

Xbox works fine without a hard drive in it.

Any ideas? I am guessing that something might be loose inside the Xbox if two different hard drives give the same E68.

I really dont want to have to send this Xbox in as I wont have it over Christmas. Annoyed :(

 

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Last updated July 4, 2018 Views 44 Applies to:

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Additional info: None of the lights on the power button come on apart from the middle one - so this is E68 with no supplemental lights.

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[quote user="SirMello"]Realised that 4G is just not big enough. D'oh, but I prefer matt black to shiny black.[/quote]I guess now wouldn't be a good time to tell you that they're all matte now, would it?

 

Glossy black consoles were phased out during Q3, 2011..

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Sorry to hear about your problem.

 

But, an E68 error code is a hardware problem. 

 

If both of the new hard drives had the same problem - it is more than likely the console needs to be repaired.

 

Even though it may work without the drive - it could still point to an defective drive interface.

 

Take a look at this page for an explanation and a link to request a repair ticket.

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Hi, try giving the hard drive connector in the consoles hard drive bay a good blow with compressed air preferably, it may just be dust build up on the connector with you not using it before.

Bananas !!

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I took the console back to GAME today as it was just inside the 28 day period. They connected it up in store, it worked perfectly with a store 320G drive so i bought that drive. It was installed in the console at the store, and I took it home again. Guess what - error 68 again with a THIRD hard drive. I don't understand this at all. GAME wont exchange it unless there is a problem that shows up in store.

The power supply from my box was used in store, there were no differences in peripherals.

Any ideas what could be causing this?

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Is your power supply connected directly to the main power outlet, not through a surge protector or extension lead of some sort. If that isn't the case try another power outlet to see if that helps any.

- If you have any other external USB devices connected to the console try removing those as well.
Bananas !!

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Checked that possibility too. I created a test rig in another area of the house. One TV and one console, no USB cables connected at all. Just HDMI. Power for TV and Power for console in their own mains sockets. Am seeing a consistent 239V coming out the wall plugs. Still happens?!?

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[View:http://www.youtube.com/watch?v=a8D4fnGLxaQ] for a demonstration of the problem

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Did you try it twice in the store, both times with their HDD?

 

Entirely possible it works once, but not twice. The drive becomes corrupted after the first boot and won't work afterward.

 

The only other thing I can think of is holding down the console sync button while booting, and keep holding it until the Dashboard appears.

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Can you try something please, when you power the console on, rather than just touching the power button to turn the console on could you try holding your finger on the power button for about 3-4 seconds before moving it off the power button.

Bananas !!

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