Xbox 360 won't update

Well, a couple weeks ago I turned on my xbox 360 to watch some netflix. What it does is it downloads the update within a minute or 2 - then when it gets to applying update it just sits there.. After four minutes, it comes up with a flashing xbox message "Please reconnect controller" even though I'm using a wired controller, and both the controller and xbox indicate it's connected. It stays there for the rest of the 12 minutes and then goes away, and I get this error code:

 

3151-335A-1380-2203-C000-0001

 

 

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Last updated July 4, 2018 Views 7 Applies to:

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Nope, but I'd prefer not to as all it says is to go to xbox.com... I'll try soon I guess, however I find this somewhat easier..

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With that specific error code, you will have to call Phone Support. You can read more about it here.

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