Xbox 360 S Console beeps but does not turn on, power supply shows steady orange light

Hello friends,

Here is a summary of the situation:

- Moved from India to US in 2010
- Purchased Xbox 360 S Console + Kinect in the US in 2010. I do not use any external drives.
- Company transferred me back to India in 2013. Bought a voltage step-down converter with the right wattage.
- Xbox was working fine until last week.
- Last week, whenever I press Power/Eject button, the console beeps, but does not turn on. The power supply shows steady orange light.

Troubleshooting:

- Tried different wall sockets
- Called Xbox support India
- Had a chat with Xbox support US
- Not tried replacing power supply or console yet (trying to find friends in India who have a US console or compatible power supply - not easy)
- Tried different HDMI cables and inserting USBs to rule out pin bending possibilities.

Response from MS Xbox support
- Most likely the console needs to be serviced
- Cannot service US-bought products in India
- Needs to be shipped to the US for service

Forum members: please advice what options do I have..

Thanks a lot and appreciate your time/help.

 

Question Info


Last updated July 4, 2018 Views 93 Applies to:

Turns out that the problem was corrosion of a few parts. Since MS couldnt help, I had to get the repairs done by a local vendor. Good news is that it is fixed and working perfectly now.

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my Xbox 360 does nothing. It won't even beep. It just shows a light orange light. when i turn it on, or try to, it doesn't turn on or off at all. If you have the support number for usa please let me know. thank you

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