xbox 360 s ''open tray'' problem please help!!!!!

hi, i bought new xbox 360 s 4gb kinect bundle console 13 days ago it was working fine.then i bought 250 GB hard drive and after 5 days console stopped reading original kinect adventures disc and all other DVD movie discs.when I insert them it says reading..... and after 20 seconds open tray,it only reads music CD discs.I tried to remove hard drive,clean discs,clear cache and all what i found on support.xbox.com but nothing worked.I cant send it to microsoft because i live in europe (republic of Georgia)i don't want to give it to other person (not from microsoft) to repair it and I need your help! please please help me!!!!!

 

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Last updated July 4, 2018 Views 1 Applies to:

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Hey Ripply,

Well that really sucks doesn't it, sorry to hear your having problems.
so you have tried everything listed in here Ripply?. It seems you have but just wanted to double check.

Seen as how the console is only 13 days old you should still covered by the store warranty if you don't want/ or cant  send it in to MS for repair.
I would suggest returning it for another unit because you should not be having any issues only 2 weeks into the purchase..

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i can't return it to seller  because I bought my console on ebay.com not from local store or shop.I bought it from  american seller and U.S.A is on other side of earth for me. :(((((( so i can't send my xbox to U.S.A ;((( and I need repair. can you help me? :(

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and yes i tried everything listed.

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is anyone here??????????

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Hey mate, I'm afraid that if you can't return it to the vendor, you will have to set up an official repair. Where are you located exactly? You should be able to send it in for repair in your region.

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?i live in Republic of Georgia there are no official repairs.i only can send xbox to not official workshops.Or you can give me some tips for how to repair it myself?????

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[mod edit: discussions of console modification are NOT permitted in these forums.]

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hey why no one replies????? :@ if you answer me 2032 year i will get ps50 :@ you answered all the forums whats wrong with mine.im just going mad and evil!!!!! :@ 15 days xbox broken :@ only can say open tray open tray !!!!!

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Hey mate, I'm afraid there's no other information we can provide. Discussion of console modification/self-repair is not permitted on these forums. If you want, I can find the closest region to you and provide their toll free number, so you can see about calling to set up a repair. Would that work for you?

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yes it will be great. =) =) =) =) =) if this helps you i live in  republic of Georgia,Tbilisi

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