Xbox 360 Repair rejected

Hello very good, is I sent my Xbox 360 console to your service and the service says my console can not be repaired for the following reasons:

Test attempt to disassemble the console.
Unauthorized repair test.
Label against removed, altered or otherwise damaged manipulation.
Changes to the internal components.
Software Changes.
The serial number does not match.
Damage caused by external events, such as misuse, abuse or neglect.
Damage caused by the use in the console devices are not Microsoft.

I at no time and opened my console other than not do not aria as this poses a risk all that and echo was to take the hard drive of the console as put in that email, and clear it me annoyed much because now I'll have to put up with having the console tray closes damaged discs alone.

Sorry for my English I used google translate.


Question Info

Last updated July 4, 2018 Views 1 Applies to:

Sorry to hear that you had issues with your repair.  However, this is something that is best dealt with through phone support as only they will have access to all the information needed.

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