xbox 360 problems

xbox 360 not reading games or movies, CD music only .       someone help me please!!!

xbox360 slim 4GB 

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

First try the disc drive solution

support.xbox.com/.../disc-drive-solution

If, after that, the console is not reading any games/movies at all then it may be an issue with the laser.  You're only option here is to contact support to set up a repair.

support.xbox.com/contact-us

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

then the problem is laser?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

It's a possibility but you should definitely use the links I provided to be sure.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.