Xbox 360 preview program problem/downloading content

Hi 

since i have joined the preview program  i have not been able to download the games with gold free game, f1 2013 has just come available when i go to download it trys to start but does not get to 1% and a pop up say cant download the game but does not give a reason.

is this a known problem? can i have some help please? 

Thanks 

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

Hi there,

be sure to check if there are any incomplete/corrupt files present in the storage section, those can cause behaviour like this.

Please delete them if they are present and clear the cache of the console before trying to download the game again

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You'd be better off putting this in the preview forums, wouldn't you? forums.xbox.com/.../default.aspx

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