Already unhappy about the removal of the family plan but to add insult to injury...as a 360 owner, I am no longer able to play with my husband who now owns a xbox one. I bought Call of Duty Ghost so we could play together only to find out last night that it is not possible. Very unhappy. Less important but still an issue for some, you also cannot chat across platforms. If you are able to text, I do not see why game play would be an issue. Argh.