Xbox 360 not picking up Ethernet cable

I've been trying to connect to Xbox Live so I can redeem my Gold Code, I can't even change my Network Settings, when I try I keep getting a message telling me to plug in the cable even though it's plugged in. I've tried with three different cables and I got the same problem with all of them, I also tried plugging it directly into the modem, which leads me to believe that it's a problem with the input where the cable is plugged into the Xbox. What can be done to fix this? 

 

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Last updated July 4, 2018 Views 6 Applies to:

I too see the same thing happens but not the entry is the cable modem or connect it to your wireless computer and see if it grabs as I told the cable or modem

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Hi, if you have tried different cables and ports on the modem/router etc then your Xbox is faulty and will need to be returned to store if in warranty or to Microsoft

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