xbox 360 loading screen freeze

Hi

I use my xbox about everyday but today I turned on my xbox the loading screen with x came on as usuall but it got stuck there. When I take out my hard drive everything works fine it loads up and goes to the xbox dashboard. If I put my hard drive back in then my xbox restarts to where it got stuck. If I wait about half an hour then it goes to the dashboard and it says it wants to update. If I click accept then my xbox freezes completly please help

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Hi Epic,

According what you have the hard drive is the issue not the console and in this case if it's still under warranty call support or logon to myservice.xbox.com and request a fulflment.

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Sounds like your HDD may have crashed. Any chance you know someone close by who has another HDD you could try putting in and see if it boots correctly?

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