What Country/State/Province do you live in? San Francisco, CA USA
Modem brand & model number: D-link DCM-202
Router brand & model number: TP-Link TL-WR841ND
Network Connection Type: Wired
If Wireless, what type of encryption are you using?
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?
Things you have tried: Resetting the moded, router, system tests and changing network setting on xbox. Recently doubled the speed of our internet connection and still did not help.
Is UPnP Enabled? Yes/no/Unknown unknown
Is NAT Type Open? Unknown
Any Error Codes you encounter: Just says connectin lost. or disconnected from xbox live.
What type of internet do you have? Cable/DSL/T1/3G? Cable
Who is your ISP(Internet Service Provider)? Comcast
After you run "Test Xbox LIVE connection" and click on "More info", what is the exact message shown on screen? It tests OK, I start playing, and after about 10-15 minutes I get disconnected. This happens consistently about every 10-15 minutes.