Xbox 360 has trouble reading games.

My Xbox 360 has trouble loading games, not all games but some. However, even the game that it does read it isn't every time. I sometimes have to open and close the tray a few times or shut down and boot back up. Someone told me this was a prelude to the "ring of death". I was hoping someone may have better news for me. Or maybe even a fix.


Question Info

Last updated July 4, 2018 Views 3 Applies to:

The only thing it is a prelude to is a failing disc drive. You need to contact support for your region and request a repair. If the console is still within it's warranty period you won't have to pay for the repair, but if it is beyond the warranty limit you will be charged for the repair. Support will tell you when you call them.


If you live in the US or Canada the number to call is 1-800-4MY-XBOX. For any other country scroll to the bottom of the page and select SUPPORT then CONTACT US then BY PHONE.

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