Xbox 360 connects to network but not internet

What Country/State/Province do you live in? PA
Modem brand & model number: windstream
Router brand & model number: windstream
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? white external
Things you have tried: connection test, changing  channel on router
Is UPnP Enabled? Yes/no/Unknown
Do you have a NAT error? If so, what is your NAT type?
Any Error Codes you encounter: 
Who is your ISP(Internet Service Provider)? Windstream

W: 0000-0021
X: 0000-F001
Y: 0000-0000
Z: 0000-0000
L: 8015-190E
Q: 8007-0435
T: Wireless
D: 192.168.254,
C: 10


Question Info

Last updated July 4, 2018 Views 10 Applies to:

Hi seaturtlenapkin try disconnecting the Network Adapter I remember having the same problem I thought it was my internet connection at first but it wasn't and when I disconnected the adapter it worked fine it let me connect and play try it I hope it helps you to.

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