Xbox 360 account and the one on xbox site are different - Destiny

1. Few days ago I had no problems to subscribe to the Bungie site.

2. Now, when I try to sign in, they take me directly to the subscription page where I found an Xbox account (AutumnCargo9622) that I never saw. The same account appears automatically when I enter the Xbox site.

3. I manually choose in the past my Xbox 360 account/tag that is different than Autumn etc etc.

4. The stat of "Autumn" are not the ones I have on my Pg in the Xbox 360.

5. I never changed my Microsoft account 

6. Practically I can't have access to the Bungie site and options

7. What is worrying me is that my Xbox live account has been somehow hacked

Thanks for all the suggestions you can give

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Sorry to hear it.  It sounds as though you've accidentally created a new account overtop the existing one.  Please follow the instructions at the link below to move the gamertag to a different email address.  That should free up the other account for you.

support.xbox.com/.../switch-gamertag-to-different-microsoft-account

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.