Xboox keeps getting a blckscreen after update

So i come home today and all i want to do is play gears 3 -_- 

For reference im using an HDMI Cable

I turn my xbox on and my screen is looking very fuzzy, so i ignore this and update the console anyways. But i  clicked on the update and my screen instantly went black. So i called xbox support and we tried 3 different options. the first was to unplug the cords in a sequence. First from the tv, then from the console, then plug the cable back to the console then to the tv. I did this and turned on the console, still a black screen. Then i was told to turn the console off. And turn it back on by using the xbox guide button but hold down  the "Y" button, and the Right Trigger at the same time. But this didnt work either, We tried each of these three times and nothing worked. She suggested i send it in for service, but this can be a real hassle. So i wanted to see if anyone on here had any solutions? 

Thanks

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

I tried my hdmi, used the default cable that came with the console, and then went out and bought a new HDMI and nothing worked.

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Do you have another cable to try? It sounds like a cable issue honestly.

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