xbone sound problems

Hi,

Has anyone else out there experienced problems with the xbone sound. I can be playing online or watching a blu-ray movie, and for some reason the sound on my tv gets muted and I have to press the tv remote control mute function to turn it off mute. I do not have this problem when playing with the 360 or watching normal tv it is only when I am using the xbone console. 

Ady H

 

Discussion Info


Last updated July 4, 2018 Views 4 Applies to:

Is it Kinect picking up on something you're saying and muting the audio by mistake?

I do not think so as this also happens when we watch a movie. It seems as if the xbone is sending a mute signal to the tv.

Is the Kinect picking up on the movie audio itself and mistaking it for a voice command? It's been known to happen.... I've had it happen with Netflix and Youtube.

.

If it is bugging out and muting audio randomly then I'm not sure what to suggest.