XBL won't let me change my gamertag for free + how can I search gamertags

The Xbox website says that you can change your gamertag once for free.  I have never changed my gamertag.  It will not let me change it without charging me.  What's going on?

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Also, I'm trying to figure out how to search the website for different gamertags.  I can view certain ones by links others put out, but how did they get to those links in order to post them?

Thanks

 

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Last updated July 5, 2018 Views 202 Applies to:

Never mind about the second part actually.  I got that figured out.

I'm still confused as to the first part, and kinda frustrated.

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This is actually a very common problem that is easily answered. When you set up your account did you use the suggestion that your xbox gave you as your gamertag? If you did not use that suggestion then you have already changed your gamertag once for free

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You only get a free gamertag change after 2011 and only if it was choosen for you not by you

if you read the full article correctly

and even then only upto 30days after account creation

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@x242livex

I set my account up on this website and then downloaded it onto my 360.  It did not give me a suggestion, it just had me enter a name (that I recall).  I did.  I was not aware that I could not change it later.

I guess I have to pay then.  Gez $10 sucks.

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So in otherwords pre 2011

it was only with gamertag not given to you

the only time you didnt have a choice was after 2011

and the free chanfe didnt apply to any name you choose yourself

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Not sure why you're talking about pre 2011.  The offer is still there right now.

Are you saying that pre 2011 you could change it no matter how you got it?  And then in 2011 they changed the policy so that it was only if you accepted the one they gave you?

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No if your account is pre 2011 then you choose your gamertag

the free gamertag change was only given to accounts created after 2011 becuase you were given a random gamertag

hence the name not chosen by you

all accounts made since 2011 cannot choose their own name upon creation hence why the clause is ifnthe name was not chosen by you.  you get a free namechange within 30days of creation

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I see.  I created this account in Jan/Feb 2012.  Around then.

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Seeing as it is pasf 30days you are beyond the period

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